IncaSpin Casino Privacy Policy
At Inca Spin, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at incaspin.com. By creating an account or using the IncaSpin Casino platform, you acknowledge that you have read and understood this policy. We encourage you to review this document carefully, as it governs our relationship with you regarding all data we process on your behalf.
Who We Are
We are Legasta Technologies SRL, a company incorporated under the laws of Costa Rica, company number 3-102-921383, registered at Province 01 San Jose, Canton 01 San Jose, Cathedral District, Tenth Avenue, Thirty-Three and Thirty-Five Streets, Office Thirty Three Five. We operate Inca Spin under Online Gaming Licence No. 0000058 issued by the Tobique Gaming Commission. As the data controller, we are responsible for how your personal data is handled across all aspects of our platform.
Information We Collect
When you register and use our IncaSpin Casino services, we may collect the following types of personal information about you:
- Registration data: your name, date of birth, email address, home address, phone number, and chosen password
- Identity verification documents: government-issued ID, proof of address, and payment method verification
- Financial information: deposit and withdrawal records, payment method details, transaction history
- Gaming activity: session data, game history, bonus usage, wagering records, and account balances
- Technical data: IP address, browser type, device type, operating system, and cookies
- Communications: records of any correspondence with our support team via live chat or email
- Promotional data: promo codes used, bonuses claimed, and participation in tournaments or loyalty programmes
We collect this information directly from you during registration, through your activity on our platform, and through automated technologies such as cookies and tracking tools.
How We Use Your Information
At Inca Spin Casino, we use your personal data for specific, lawful purposes. We do not sell your data to third parties for their own marketing use. The purposes for which we process your information include:
- To create, manage, and verify your account
- To process deposits and withdrawals through your chosen payment methods, including Visa, Mastercard, Skrill, Neteller, bank transfer, and cryptocurrency
- To comply with our legal obligations under anti-money laundering (AML) and know-your-customer (KYC) regulations
- To verify your age and eligibility to play, including the mandatory 18+ confirmation
- To deliver and administer bonuses, free spins, promotional offers, and our loyalty programme
- To enforce our Terms and Conditions, including our responsible gaming commitments
- To detect and prevent fraud, bonus abuse, and use of VPN services, which are strictly prohibited
- To provide 24/7 customer support via live chat and email at [email protected]
- To improve our platform, including our progressive web app, and personalise your experience
- To send you relevant communications about your account, promotions such as the IncaSpin Casino bonus offers, and important updates
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract performance: processing necessary to fulfil our contractual obligations to you as a registered player
- Legal obligation: processing required to comply with applicable laws, including KYC, AML, and responsible gambling regulations
- Legitimate interests: processing necessary for fraud prevention, security, and platform improvement
- Consent: where you have given us explicit permission to process your data for specific purposes, such as marketing communications
Cookies and Tracking Technologies
Our Inca Spin platform uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and deliver relevant content. Cookies help us remember your preferences, keep your session active, and ensure the IncaSpin Casino login process functions correctly. You may manage or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our site. We use both session cookies and persistent cookies for these purposes.
Data Sharing and Third Parties
We work with trusted third-party partners to deliver our services. These include game providers such as Pragmatic Play, Evolution, BGaming, Endorphina, Microgaming, NetEnt, and many others who power our library of over 6,000 titles. We may share your data with:
- Payment processors and financial institutions handling your deposits and withdrawals
- Identity verification and KYC service providers
- Game software providers, to the extent necessary for game delivery and jackpot eligibility checks
- Regulatory authorities, including the Tobique Gaming Commission, if required by law
- Dispute resolution services, reachable at [email protected]
- IT and security service providers who support our platform operations
All third parties we engage are contractually required to handle your data securely and in accordance with applicable data protection laws.
Restricted Countries and Eligibility
We do not accept players from certain jurisdictions, including the United States, United Kingdom, Netherlands, Russia, and others as detailed in our Terms and Conditions. We use your registration data, IP address, and payment information to verify your location and enforce these restrictions. If you attempt to access our Inca Spin services from a restricted territory, we are obligated to block your access and may close your account.
Data Retention
We retain your personal data for as long as your account remains active and for a period thereafter as required by law. Financial and transactional records are typically retained for a minimum of five years in line with AML obligations. If you request account closure, we will retain certain data as required by our legal and regulatory obligations, after which it will be securely deleted or anonymised.
Your Rights
Depending on your country of residence, you may have the following rights with respect to your personal data held by us at IncaSpin Casino:
- Right of access: you may request a copy of the personal data we hold about you
- Right to rectification: you may ask us to correct inaccurate or incomplete data
- Right to erasure: in certain circumstances, you may request that we delete your data
- Right to restrict processing: you may ask us to limit how we use your data
- Right to data portability: you may request your data in a structured, machine-readable format
- Right to object: you may object to processing based on our legitimate interests
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.
Security
We are committed to protecting your personal data from unauthorised access, loss, or misuse. Our Inca Spin platform employs industry-standard security measures, including SSL encryption, secure payment processing, and internal access controls. While we take every reasonable precaution, no online transmission is completely secure, and we cannot guarantee absolute security. We encourage you to use a strong, unique password for your incaspin login and never share your account credentials.
Children
Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. Registration on IncaSpin Casino requires confirmation that you are at least 18 years of age. If we discover that a minor has registered an account, we will immediately close the account and delete all associated personal data.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or data protection practices. When we make material changes, we will notify you through your registered email address or via a notice on our platform. We encourage you to review this policy periodically. Your continued use of Inca Spin after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please contact our support team at any time. We at IncaSpin Casino are here to help:
- Email: [email protected]
- Disputes: [email protected]
- Live chat: available 24/7 on our website
We value your trust and remain dedicated to handling your personal information with the highest standards of care and transparency.
Content updated: August 10, 2026